Booking confirmation & Payment terms

A 50% deposit (of your entire stay) is requested in order to finalise your booking.
You will be given the choice between performing a bank transfer OR giving the permission to the hotel to debit your credit card.
The person in charge of our reservations department will assist you for more details.

The remaining balance of the deposit must be paid at the hotel upon check in.

Please note that a 100% deposit is requested for all bookings during the Peak period (21/12/11 - 4/01/12).

You will receive your booking confirmation per mail as soon as we debited your credit card or as soon as our bank confirms your bank transfer.
We reserve the right to cancel your provisional booking in case payment is not received by us on time.


Booking request per mail or phone:

In order to communicate us your reservation request, please contact us per mail or per phone:
  • Mail address of the reservations department: thebayhotel@intnet.mu
  • Phone number of the reservations department: (+230) 483 6525